FAQ’s

Most of our tours are bookable via a “book now” button. If you would like a private charter or a helicopter ride for a special occasion, please get in touch here.

Please arrive 15 minutes early to allow time to conduct the safety briefing.

Our state-of-the-art facility is located within the Scottsdale Airpark at 7305 E. Greenway Rd.

Our single seat weight limit is 300 pounds. Combined weight of 4 passengers and their luggage cannot exceed 800 pounds.

We want everyone to experience the joy of flying! Because of this, there is no age limit. All minors must have written parent or guardian permission and passengers aged 15 and under must be accompanied by at least one adult on their flight. Lap children under the age of two can fly at no extra cost.

We suggest comfortable clothing, comfortable shoes, and sunglasses for daytime tours. And don’t forget your camera!

Certainly! We encourage you to take as many photos as you would like. We always appreciate being tagged in posts with great photos and videos of your experience!

Sudden change of plans? Notify us more than 24 hours in advance, and we will happily rebook your flight for a later available date or time at no extra cost.

Due to Arizona’s mild climate, cancellations are typically not an issue. Inclement weather may cause a slight delay. In the case of a delay, you may either re-book the flight for a later date or wait until the pilot clears you for flying.

However, if we need to cancel a tour for any reason, we will contact you and offer you the option to reschedule. If rescheduling is not a possibility (due to travel plans, for instance), we will refund the full amount.

If you choose to cancel your flight more than 48 hours in advance, we will refund the full amount minus a $25 cancellation charge. Please note that if you cancel your flight within 48 hours of your scheduled flying time, this charge increases to $100. All gift certificate sales are final.

Yes, please review our Gift Certificate options available here